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Wednesday, February 22, 2006

Urgent Care is a Bad Thing

Don't and I repeat DON'T go to the Walk In Clinic that's near Rivergate by Home Depot...Tennessee Urgent Care, I believe it's called.

I take the Princess there yesterday evening because she's been coughing and hacking and just plain not feeling good for a few days. I did not want to, but since our longtime family doctor up and retired on us we had no choice. (It would've taken 3 or 4 days just to get a call back from the new one).

We arrive at 5:10. There's a pretty good roomfull of folks (actually, everybody and their redneck cousin was there). We fill out the paperwork, pay the $50 copay (say WHAT?) and wait.

They have a sign on the wall that says something about "Don't be alarmed if somebody hasn't been here as long as you have is called before you." They called a few people before us and because I'm a good girl and follow directions, I was not alarmed.

They kept calling all these other people back and there we sat. Finally, after an hour and a half, I ask the girl (who we had been sitting right in front of after all this time) how much longer and she says "What's the name?" I tell her and the nurse says "There's no chart here." I was determined not to pitch a fit and make a scene. The thing that got me was the lack of apology I got. It didn't matter I had sat there that long and the receptionist had messed up and put our chart in the wrong place. I collected my $50 and we left.

I learned a couple things in the process...one, I need to grow a set of testicles and two, Tennessee Urgent Care....don't go there unless you're behind on your people watching.


saraclark said...

I haven't been to that one, but I've been to one of those places before. There is no "Urgent" there. Very scary and the TennCare breakdown has made it even scarier. They gave the Other Half a prescription for Cipro for his sinus infection and some Tylenol with Codeine for body aches and pains. A bit over the top for someone who never takes any medication. We were there for 2 hours and spent $150. God bless our new health insurance, we will never be there again.

Lesley said...

I once sat in an urgent care place in Ft. Walton Beach, Florida for two hours while it seemed nothing was going on and my symptoms subsided. Yes, by the time I saw the doctor, my fever was gone and I got nothing but a prescription for Tamiflu. I still don't know what was wrong with me. Might have been food poisoning.